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Overview

An Order represents a payment transaction in the system. Orders are created for both customer-initiated payments and automated subscription renewals, regardless of whether the payment succeeds or fails. Every payment attempt generates an order record.

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Order Management

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Listing and Querying

Orders can be viewed under the Transactions tab. By default, orders are listed chronologically based on their receipt time. You can filter orders using the following criteria:
  • Amount: The monetary value of the order
  • Currency: The payment currency used
  • Customer Email: The email address associated with the order
  • Card Last Four: The last four digits of the payment card (when applicable)
  • Created Date: The time period when orders were created
  • Status: The current order status (multiple status selections allowed)

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Order Details

Clicking on any order from the list will display its detailed information, including:
  • Timeline: A chronological overview of the order’s lifecycle
  • Payment Method: Comprehensive card information, including:
    • Last four digits
    • Card type, issuer, and issuing country
    • Billing address (when provided)
    • Additional card details
  • Processing Details: Critical transaction information, including:
    • Authorization code
    • CVV verification result
    • Address Verification Service (AVS) result
    • 3D Secure authentication result
  • Payment Breakdown: Detailed breakdown of the order amount
  • Product Information: List of products included in the order
  • Events & Logs: Chronological timeline of all events throughout the order lifecycle
  • Customer: Essential customer information related to the payment