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Overview

Your merchant account can maintain multiple balance accounts, each holding different types of funds. Understanding how these funds are managed will help you effectively handle payouts and maintain positive balances. Note: If you’re using Clink solely as a payment gateway for other payment service providers, these balances won’t reflect the actual amounts in those external accounts.

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Balance Types

Balance details can be accessed through the Balances tab in the left menu panel.

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Incoming

The incoming balance shows funds that customers have paid but are still pending settlement. These funds are not yet available for withdrawal.

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Available

The available balance increases when funds are settled. You can use these funds for payouts, refunds, or other debit transactions.

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Balance Activity

To view detailed balance updates, navigate to the All activities tab.

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Activity Entry

Each activity entry represents a transaction that affects your account balance, containing the following information:
  • Amount: Total transaction value (charge or refund)
  • Fees: Clink’s service charges
  • Net: Total credit or debit amount applied to your account
  • Type: Transaction category (Charge, Refund, Chargeback, etc.)
  • Available on: Estimated date when funds will be accessible in your balance account