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Overview

When you create an account with Clink, we automatically create a company account and an associated merchant account for you. A company account can have multiple merchants, which is useful if you operate separate product lines or maintain multiple brands. A merchant account is the primary operating unit within Clink. Your API key and all related data are tied to your merchant account. Importantly, customer data is not shared between different merchants, even if they belong to the same company account. Each merchant maintains its own independent settings to ensure a customized customer experience. On the dashboard, all displayed data corresponds to the currently selected merchant, which can be changed using the dropdown menu in the top-left corner.

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Update Merchant

You can update your merchant profile by navigating to Settings -> Merchant. From the merchant list, select the merchant you wish to update. The merchant name and logo you set will be visible to your customers on the checkout page and customer portal. Each merchant has a unique merchant ID that cannot be modified. The timezone setting determines how your data is displayed and when statements are generated.

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Create New Merchant

To create a new merchant:
  1. Navigate to Settings -> Merchant
  2. Click the Add button
  3. Complete the required form
Note that Clink must review and approve your request before the new merchant can accept payments.

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Disable Merchant

To disable a merchant (which prevents it from accepting payments):
  1. Go to Settings -> Merchant
  2. Locate the merchant you want to disable
  3. Click the overflow menu button (⋮)
  4. Select Disable from the dropdown menu